Returns & Exchanges

At Dayal Opticals, we strive to ensure you are perfectly satisfied with your eyewear; however, if you are not completely happy, we offer a seamless 14-day return and exchange policy for all eligible frames and sunglasses.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 14 days of delivery.

• 2.
  Quality Inspection

  Ensure the eyewear is in its original, unworn condition with all security tags, cases, and cleaning cloths intact before packaging.

• 3.
  Schedule Pickup

  Once your request is approved, our courier partner will coordinate a convenient time to collect the package from your registered address.

• 4.
  Refund Processing

  After our specialists verify the product's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.